Privacy Policy
Last Updated: October 5, 2026
Dutra Wash respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting our mobile car wash and detailing services.
This Privacy Policy explains what information we may collect, how we use it, and how you can contact us with questions.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Phone number
Email address
Service address or ZIP code
Vehicle make, model, year, and type
Requested service
Preferred appointment date and time
Photos of your vehicle, if submitted
Messages, comments, or other information included in a contact or quote request
We may also collect limited technical information when you visit our website, such as browser type, device type, IP address, pages visited, and general website usage information.
2. How We Use Your Information
Dutra Wash may use the information we collect to:
Respond to questions and inquiries
Provide service estimates or quotes
Schedule car wash and detailing appointments
Communicate about your appointment or requested service
Confirm service availability
Improve our website and customer experience
Maintain business records
Prevent fraud, misuse, or security issues
Comply with applicable legal requirements
We do not sell your personal information.
3. Contact Forms and Quote Requests
When you submit a contact form or request a quote through our website, the information you provide may be used to contact you regarding your inquiry or requested service.
Providing your information does not obligate you to purchase any service from Dutra Wash.
4. Phone, Text, and Email Communications
If you provide your phone number or email address, Dutra Wash may contact you regarding:
Quote requests
Appointment scheduling
Service confirmations
Questions about your vehicle or requested service
Appointment updates or follow-ups
Standard text messaging and data rates may apply depending on your mobile provider.
You may ask us to stop non-essential communications at any time.
5. Cookies and Website Analytics
Our website may use cookies or similar technologies to help the website function properly, understand how visitors use the site, and improve performance.
Third-party tools such as website analytics, advertising platforms, or embedded services may also use cookies according to their own privacy policies.
You can usually control or disable cookies through your browser settings.
6. Third-Party Services
We may use trusted third-party providers to support website hosting, forms, analytics, scheduling, payment processing, advertising, or other business functions.
These providers may receive limited information only as necessary to perform services on our behalf.
Dutra Wash is not responsible for the privacy practices of third-party websites or services that operate independently from us.
7. Information Security
We take reasonable steps to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We may retain personal information for as long as reasonably necessary to:
Respond to inquiries
Provide requested services
Maintain business and transaction records
Resolve disputes
Comply with legal or accounting requirements
9. Your Privacy Choices
You may contact us to request that we update or correct personal information you have provided.
You may also ask us to stop sending non-essential promotional communications.
Certain information may need to be retained when required for legitimate business, tax, legal, or recordkeeping purposes.
10. Children’s Privacy
Dutra Wash does not knowingly collect personal information from children under the age of 13.
If we learn that personal information from a child has been collected unintentionally, we will take reasonable steps to remove it.
11. External Links
Our website may contain links to third-party websites.
Dutra Wash is not responsible for the content, security, or privacy practices of those external websites. We encourage visitors to review the privacy policies of any third-party sites they visit.
12. Changes to This Privacy Policy
Dutra Wash may update this Privacy Policy from time to time to reflect changes in our website, business practices, services, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Dutra Wash
Tewksbury, Massachusetts
Phone: (781) 219-7697
Email: Washdutra8@gmail.com